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Courier Operations Executive

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  • Location:


  • Sector:

    Logistics & Customer Services

  • Job type:


  • Salary:

    £27000 - £37000 per annum

  • Contact:

    Oliver Williams

  • Contact email:

  • Job ref:


  • Published:

    16 days ago

  • Expiry date:


Pod are pleased to be working with a last-mile delivery business who are changing the face of logistics in many of the world's busiest capital cities. I am looking for a Courier Operations Executive to join their growing team in Central London.

In this role, you'll be analysing courier applications to join the business and helping build clear communications processes and engaging materials in order to improve the success rate of candidate application and efficiency of onboarding.

This is a great chance to join a super-relevant and already successful team in the heart of London and help build processes that will benefit the growth and operational efficiency of the business.


As the Courier Operations Executive, your role will include…

  • Writing and editing email and text communications with prospective courier applicants

  • Developing engaging and useful content to help applicants prepare for interviews and onboarding

  • Analysing success and conversation rates for interview processes in order to understand challenges and room for improvement

  • Drive key engagement metrics such as candidate experience, click & opening rates


Here are some of the things I am looking for….

  • Experience working in a customer service or analytical operations role

  • Clear and concise communication style, written and verbal

  • Great attention to detail and proof-reading skills

  • Passion for creating engaging and usable content

  • Comfortable with Excel-based data analysis

If you'd like to hear more, please apply or send an email to

Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, Inventory Management, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies.