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Operations Analyst

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  • Location:

    London

  • Sector:

    Supply Chain Technology

  • Job type:

    Permanent

  • Salary:

    £30000 - £43000 per annum

  • Contact:

    Oliver Williams

  • Contact email:

    oliver.williams@pod-talent.com

  • Job ref:

    14240/001_1626175818

  • Published:

    18 days ago

  • Expiry date:

    2021-08-12

Pod Talent are pleased to be working with an international toy and games manufacturer and entertainment developer who are looking for a Customer Supply Specialist to join their team in Berkshire!

In this role, you will be supporting the daily account management of a key customer account for the business, ensuring the orders and managed through efficiently and customer demand is fulfilled.

This is an opportunity to join a business who continue to thrive and are one of the biggest players in games & entertainment!

Responsibilities

As the Customer Supply Specialist, your key duties will include…

  • First point of contact for customer supply chain queries and improvements

  • Management of customer orders to fulfil customer requirements and sales targets

  • Liaising directly with retail customer(s) regarding order status, delivery, and availability information

  • Accurate and timely investigation and resolution of claims

Requirements

In this role, you will need to have…

  • 2+ years' experience in a similar customer facing supply chain role

  • Knowledge of manufacturing and seasonal changes to demand/supply

  • Strong Excel skills and ability to navigate large data sets

  • Excellent written and verbal communication skills

  • Great analytical skills and the ability to influence key stakeholders

Could this be you? Let me know by applying directly or sending a CV to oliver.williams@pod-talent.com

Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, Inventory Management, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies.