Supply Chain Stories is a series of recorded interviews with Chief Supply Chain Officers, COOs and senior operations leaders to provide advice, guidance and mentorship to the supply chain community.
Graham Borthwick, COO, Life Couriers – Leading Patient-Centric Healthcare Logistics
Seb Taylor, Head of Global Logistics Search at Pod Talent, sat down with Graham Borthwick, COO of Life Couriers. From his early career in Nokia’s global supply chain, roles at DB Schenker and DHL to leading a growing, patient-focused healthcare logistics company, Graham’s journey is a masterclass in operational excellence, strategic thinking, and people-centred leadership.
Some key takeaways from Graham’s Episode:
Career growth comes from curiosity and saying yes to opportunities, even outside your comfort zone. Success in senior roles although it requires functional expertise - the importance is how your team connects to broader business goals. A great way to know if it’s a ‘good’ company or if you should have questions Diversity of voice and perspective drives innovation, resilience, and better decision-making. AI and technology are powerful tools, but structured thinking, foresight, and human insight remain irreplaceable.
This episode is an invaluable guide for aspiring supply chain leaders and senior executives alike, highlighting the mindset, skills, and approaches required to thrive in a fast-changing, global logistics environment.