I’m excited to be partnering with a fast-growing fashion retail brand in the heart of London. They’re undergoing a period of huge expansion and are now looking for a Wholesale Admin to join the team on an initial 3-month contract (fully remote).
In this role, you will support the Wholesale Customer Service team by managing return collections and ensuring accurate communication between customers, carriers and warehouse partners.
Key Responsibilities
- Raise return collections accurately using customer information, carrier portals and agreed processes.
- Share collection information with customers using approved Salesforce templates.
- Provide relevant collection details to warehouse partners to support smooth processing.
- Review customer, return and carrier information carefully before communicating externally.
- Work closely with the Customer Service team, escalating issues where required.
About You
- Previous experience within Customer Service, Supply Chain or Logistics.
- Confident using systems such as Salesforce and carrier portals.
- Strong attention to detail and accuracy.
- Clear written communication skills.
- Comfortable following established processes and using approved templates.
Applicants must be based in the UK.
This is an urgent requirement, so please get in touch if you would like to learn more.
