Quality Assistant (12 month FTC)- London (2-3 days in office)- Competitive Salary
I am excited to be partnering with a global food manufacturer, with operations in over 35 markets, who are looking for a Customer Quality Assistant to join their team in Central London. This is a fantastic opportunity to join a business with amazing growth opportunities, who are incredibly supportive in career progression and self development.
This is an exciting opportunity to join a high-performing Quality function, playing a key role in ensuring product safety, regulatory compliance, and operational excellence. You’ll work cross-functionally to investigate issues, support audits, and drive continuous improvement across a complex supply chain environment.
Key responsibilities:
I am excited to be partnering with a global food manufacturer, with operations in over 35 markets, who are looking for a Customer Quality Assistant to join their team in Central London. This is a fantastic opportunity to join a business with amazing growth opportunities, who are incredibly supportive in career progression and self development.
This is an exciting opportunity to join a high-performing Quality function, playing a key role in ensuring product safety, regulatory compliance, and operational excellence. You’ll work cross-functionally to investigate issues, support audits, and drive continuous improvement across a complex supply chain environment.
Key responsibilities:
- Coordinate and maintain customer questionnaire requests, tracing and monitoring progress through internal systems
- Complete technical forms using regulatory, supplier, and product information to meet agreed service levels
- Support customer complaint handling and drive timely resolution
- Identify trends and provide reporting on quality performance
- Take ownership of customer online portals, responding to technical queries relating to ingredients, product specs, quality, safety, and regulatory matters
- Coordinate third party lab testing and analysis, including sample submissions, reporting, and follow up activities
In order to be successful:
- 1+ year experience in a quality, technical, or R&D role within the food, ingredients, or supplements industry
- Strong knowledge of quality assurance processes and safety standards
- Knowledge of food legislation and labelling requirements
- Strong understanding of BRC, HACCP, GMP standards
- Experience with supplier quality and audit processes
- Full permanent right to work in the UK
If you feel like this is the right role for you, apply now! All candidates must have full permanent right to work in the UK.
We receive a high volume of applicants, if you do not hear a response within 2 weeks please assume your profile has not been successful.
