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Customer Account Manager

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  • Location:

    City of Manchester

  • Sector:

    Logistics & Customer Services

  • Job type:

    Permanent

  • Salary:

    £24000 - £28000 per annum

  • Contact:

    Patricia Tugas

  • Contact email:

    Patricia@pod-talent.com

  • Job ref:

    14406/001_1633337799

  • Published:

    23 days ago

  • Expiry date:

    2021-11-03

Pod Talent are excited to be working with a globally recognised logistics business, who are on the hunt for a Customer Account Manager to join their customer service team in Manchester.

In this role you will have full responsibility and accountability for taking care of business relationships and driving improvements through customer engagement.

It is a great opportunity to join a global company that is environmentally sustainable, who partner with some of the biggest brands in the world and who offer great career progression.

About the role:

As a Customer Account Manager you will…

  • Liaise and interact with existing customers and use KPIs to identify and work with them to ensure stock accuracy

  • Protect and grow existing businesses and negotiate with the customers, ensuring customers always return

  • Build a strong relationship with the customers to maintain excellent engagement

  • Work collaboratively with the customers to be their key value for their business's excellence

About you:

The skills that I am looking for are…

  • 1-2 years experience as an account manager/similar customer services role in a business to business environment

  • Ability to negotiate and build and manage relationships with clients/customers

  • Excellent numerical and literacy skills

  • Capacity to conduct a high volume of telephone based activity with excellent communication skills

If you would like to hear more contact me at patricia@pod-talent.com or apply to this ad.

Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, Inventory Management, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies.