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Head of Operations

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  • Location:


  • Sector:

    Logistics & Customer Services

  • Job type:


  • Salary:

    £90000 - £100000 per annum + Package

  • Contact:

    Seb Taylor

  • Contact email:

  • Job ref:


  • Published:

    26 days ago

  • Expiry date:


This business has gone from strength to strength over the last 18 months and are currently recruiting several pivotal roles in order to continue their growth. With logistics and warehousing at the heart of their operations, they are looking for a leader with previous experience working in a rapidly growing company to help design and implement their logistics processes. This company is renowned for hiring dynamic, commercially astute and forward-thinking individuals - this is especially important for this vacancy.

What will this role entail?

  • Leading the long term strategy & operational ownership of the entire logistics and warehousing division across the UK - this includes 250+ team members and full warehouse operation responsibility across multiple sites

  • Taking a lead role in the set-up, design and running of multiple new warehouses - managing all on site GMs - focusing on operational running, new tech implementation, budget management and delivery

  • Ensuring customer-centric approach and applying this to designing and implementing KPI metrics to manage carrier management suppliers - whilst also getting involved in the contract negotiations and ongoing relationship management

  • Exceptional management of key relationships with 3PL carrier partners to ensure performance against stringent timeframes

  • Improving current method for reporting and data management to ensure continuous improvement

  • Working with key stakeholders across the business to help buy in and increase collaboration

What skills and experience are essential?

  • Excellent stakeholder management skills with the ability to lead and influence at all levels

  • A track record of leading logistics and warehousing teams within an eCommerce/Retail environment

  • A track record in improving relationships and managing performance with 3PL Carriers

  • Experience managing multiple sites is a must - ideally with a track record in opening new sites

  • An innovative & curious individual able to solve complex problems

  • Strong commercial acumen with the ability to manage budgets across multiple sites

  • The ability to work in a fast paced and ever-changing environment where you will be required to problem solve and think on your feet

  • Ideally degree educated

  • Willing to travel

Sound like you apply today or email Seb Taylor at Pod Talent directly!

Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, Inventory Management, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies.