We’re working with one of the most exciting and fastest-growing consumer brands in the market - a global leader in innovation and product design. As they scale across Europe and beyond, they’re hiring a Head of Customer Supply Chain for the UK&I cluster - a newly created role sitting on the EMEA Operations SLT, reporting directly to the COO.
This is a brilliant opportunity for someone who thrives in fast-paced environments and enjoys leading both strategy and execution across the end-to-end supply chain.
Key Responsibilities for the Head of Customer Supply Chain:
- Lead UK&I customer supply chain operations across order management, logistics, and reverse logistics.
- Act as the supply chain lead for commercial teams, driving delivery against revenue and service KPIs.
- Act as the face of operations for key retail partners, building integrated relationships that drive joint value, improve service, and unlock commercial growth.
- Define and implement the customer collaboration strategy, establishing a framework for joint value creation and best-in-class service.
- Drive forward the regional supply chain strategy, including route-to-market and cost-to-serve decisions.
- Support GEO-expansion and new market entry across Europe, ensuring operational readiness.
Key Requirements for the Head of Customer Supply Chain:
- Proven experience leading customer supply chain operations in retail, consumer goods, or a fast-growth environment.
- Broad supply chain knowledge - comfortable overseeing cross-functional operations and influencing across functions.
- Comfortable working in a matrix environment – able to lead and influence, without direct line management.
- A hands-on leader who can flex between strategic thinking and operational delivery/execution.
- Strong commercial understanding and experience collaborating closely with commercial and planning teams.
- Agile, driven, and excited by the challenge of supporting scale in a fast-growth business.
This is a rare chance to shape how a high-growth global brand partners with retailers and scales across Europe. If you're excited by the blend of strategic leadership and hands-on delivery – we’d love to hear from you.
Please apply here or reach out to holly@pod-talent.com with a CV to find out more
